AgCountry Farm Credit Services’ Anonymous Reporting System
AgCountry Farm Credit Services is committed to practicing the highest standards of ethics and integrity in our business operations and customer relationships. To aid in fulfilling this commitment, AgCountry maintains a confidential and anonymous reporting system supported by an unaffiliated service provider, The Network. This reporting system gives employees, customers, business partners and vendors the opportunity to report complaints regarding accounting, internal accounting controls or audit related matters in an anonymous and confidential manner. This reporting system is not designed for making comments or complaints regarding customer service matters.
Reporting
Reports may be submitted by phone or through the Internet. To file an anonymous report from any Internet accessible computer, click on the link below and follow the instructions, or call the number below:
- Internet: www.agcountry.ethicspoint.com
- Telephone: 1-844-287-9979
Confidentiality
The system created by The Network has gone to great lengths to ensure that it is completely confidential and anonymous. All issues or complaints submitted through this reporting system are kept in confidence. Reports may be completed anonymously, or the reporter may provide their name.
Investigation
Any report filed will be forwarded to an impartial team for review and resolution.
Protection for Reporters
AgCountry prohibits retaliation against anyone who, in good faith, reports a concern.
ATTENTION: The Network website is not subject to AgCountry’s privacy policy and AgCountry is not responsible for the use of any information these sites may collect nor for the privacy policies for these other sites. The Network website may send their own cookies to users, collect data, or solicit personal information.
Code of Ethics
The Association Board has adopted a Code of Ethics which is also maintained on the Association's Internet and Intranet sites. The Association Board is committed to conducting business in accordance with the highest ethical standards as set forth in its standards of conduct policies. Moreover, Association leadership is responsible for preparation and distribution of its financial statements and related disclosures and for providing relevant information that is true, accurate and complete to the Farm Credit Banks Funding Corporation for use in preparing the Farm Credit System financial statements and related disclosures.
Accordingly, the Association Board expects all Directors, Employees, and Agents to maintain the highest standards of personal and professional integrity in all aspects of their business transactions and activities. This includes complying with all applicable laws, rules, and regulations, deterring wrongdoing and abiding by its standards of conduct policies and other policies and procedures adopted by the Association that govern the conuct of its Employees and Agents. To achieve these high ethical standards, all Directors, Employees, and Agents should, among other things, avoid conflicts of interests.
The Code of Ethics further provides that all Directors, Employees, and Agents shall:
A. Engage in and promote honest and ethical conduct, including the ethical handling of actual or apparent Conflicts of Interest between personal and professional relationships.
B. Comply with the Association policy on standards of conduct and code of ethics, avoid Conflicts of Interest and disclose, as provided for herein, any Material Transaction or relationship that reasonably could be expected to give rise to a Conflict of Interest.
C. Take all reasonable measures to protect the confidentiality of non-public information about the Association and its Customers and to prevent the unauthorized disclosure of this information unless required by applicable law, regulation, or legal or regulatory process.
D. Comply with applicable governmental laws, rules and regulations, as well as the rules and regulations of any FCS self-regulatory agreements to which the Association is a party.
E. Immediately report any known or suspected violation of the Code of Ethics to at least one of the following: a Standards of Conduct Official, the president and chief executive officer, the general counsel, the chairperson of the Association Board Audit Committee or the established anonymous reporting system. Any violations deemed Material to the FCS financial statements, must also be reported to the Federal Farm Credit Banks Funding Corporation general counsel, the Federal Farm Credit Banks Funding Corporation chief executive officer or the FCS Audit Committee.
